Tag: user mapping

August 15, 2017 admin

Source: Empathy maps: The business of putting users first DESIGN EMPATHY MAPS: THE BUSINESS OF PUTTING USERS FIRST by Katherine Rosenkranz on August 8, 2017 Working in UX, we take empathy for granted. To us, it may feel like an overused buzzword, but we don’t realize that the majority of the business…